Basic daily duties of pharmacy technicians require precision and attention to detail
Thinking about pursuing a career as a pharmacy technician? If so, then it’s a good idea to get acquainted with what pharmacy technicians do during a typical workday and what the career outlook is like.
Pharmacy technicians assist pharmacists in preparing medications for customers, patients, and health professionals. They work in a variety of settings including local community pharmacies, hospitals, retail stores, nursing facilities, and mail-order pharmacy businesses.
According to the U.S. Bureau of Labor Statistics, employment of pharmacy technicians is expected to grow 20% from 2012-2022. The reason for this growth is due to a few factors, including the growing aging population, the rise in production of medications, a higher number of people with health insurance, and a general increase in the demand for medication.
Pharmacy technicians are service-oriented
Customer service is one of the main duties in any pharmacy. Technicians work with customers face-to-face and over the phone taking prescription requests and answering questions.
Therefore it’s important for technicians to be positive and respectful when greeting and taking care of customers and patients. That means that technicians should have strong communication and listening skills in order to address customers’ needs.
Working in a pharmacy requires attention to detail
On a daily basis, pharmacy technicians may process, fill, and distribute medications to patients and customers. Strong attention to detail is critical to ensure that customers are receiving the proper medications and necessary quantities.
Checking and double checking the names of medications and recounting can be required when measuring, counting, and labeling prescriptions. For the safety and well-being of customers, technicians may need to verify certain information with the patient.
In addition, attention to detail can be essential in organizing and managing inventory and patient information. Computer systems are used to establish and maintain patient profiles and drug inventory, but it’s up to the pharmacy technician to enter the appropriate data and to keep things precise and up-to-date.
Technicians are knowledgeable
Pharmacy technicians often need to be knowledgeable about over-the-counter medications, prescription medications, drug categories, and the uses of various drugs.
Since the pharmaceutical industry constantly changing, it may be necessary to not only understand medical and pharmaceutical terminology, but to stay current on new medications and advances in the industry.
Another area that requires continuous learning may be in processing customer insurance claims. With the abundance of insurance policies and coverage, technicians may have to keep well-informed of the cost ofcopays and changes to patient insurance coverage.
Interested in learning more? Request more information about pharmacy technician training at Salter’s New Bedford campus .