What it Takes to Become a Medical Biller or Medical Coder | Career Training | The Salter School
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What it Takes to Become a Medical Biller or Medical Coder

Category(ies): Health Claims Specialist / Medical Billing and Coding

medical billing and codingCertain personality traits are a good fit with this career choice

With the increasing need for electronic health records and computerized record-keeping in the healthcare industry, the field of health information is changing quickly. Many people are looking to get into this field and are pursuing medical billing and coding training. 

If you are considering this field, take a moment to read about the kinds of personality traits that are helpful for this career choice. The Occupational Outlook Handbook, published by the U.S. Department of Labor, contains profiles on hundreds of different career choices. One of the features of the handbook is a description of the personal qualities that help in any given field.

Qualities of a good medical billing and coding professional

For medical records or health information technicians, such as medical billers and medical coders, the Occupational Outlook Handbook says that the following qualities are important: 

1. Analytical Skills. Understanding patients’ medical records can be complicated, and medical coders need to be able to analyze the information in the patients’ records in order to determine what codes are appropriate. Medical billers need to have good analytic skills to process the insurance forms and patient medical bills. This is important so that the billing is accurate and the provider gets paid on time.

2. Detail-Oriented. Accuracy and attention to detail are of highest important for medical billers and coders. Processing health insurance claims and understanding the medical coding system are two skills that require a keen eye for detail. If you are good at spotting errors, and good at keeping track of details, this career field could be a good match for you.

3. Integrity. Medical coders and billers need to be honest people with a high level of integrity. They work with the patients’ medical records, which are required by law to be kept confidential. People working in this field must be committed to protecting patient privacy and confidentiality.

4. Interpersonal skills. In a position as a medical coder or a medical biller, you have to be comfortable interacting with colleagues in the billing department as well as physicians and nurses. You may have to discuss billing problems, patient information, or questions about a patient’s chart, and therefore it is important to communicate well with others, in a professional and friendly manner.

5. Technical skills. Being comfortable with computers and technology is important for people working in the medical records industry. Most institutions use Electronic Health Records (EHR) software for all of their billing and coding functions, and employees need to be adept at the software. Most medical billing and coding training programs help students learn about today’s common technologies. In addition, many employers provide on-the-job training for the specific software programs that they use.

With the above qualities in mind, do you think you are ready to pursue a career in medical billing and coding? If so, you may want to enroll in a training program at a nearby community college or career training school. Most training programs will help you develop the traits and qualities that will help you succeed in your new career field.


This article was provided by the Salter School. Our school offers a Health Claims Specialist program that trains students in the field of medical billing and coding. To find out more about this program, or any of our career-focused programs, just complete our simple form, and a representative will contact you.

The Salter School Malden campus is no longer accepting new enrollments.